Customer Feed Back Form

Form No.: FRM/QAU/15/01

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Note: Please tick the appropriate block ('10' indicates highest level of satisfaction and '1'indicates lowest level of satisfaction).

1) QUALITY

a) Meeting Test request requirements

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b) Technical guidance if required

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2) DELIVERY

a) On time Delivery of Test Reports

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b) Accommodation/modification in Test schedules

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c) Response to meet exigencies/urgent requirements

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3) PRICE

a) Cost of tests

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4) SERVICE

a) Resolution of your complaints

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b) Our response to your special requirements

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c) Our response to your communication

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d) Our Service

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e) Time taken for delivering the results

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Additional Remarks:

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